Incident investigation software with AI-assisted review
Assign investigators, record findings, review cases faster with AI summaries and investigation assistance, and link investigations to corrective actions.
Why investigations need structure
Without a clear process, incident investigations can be inconsistent or incomplete. Evidence gets lost, findings aren't recorded, and corrective actions aren't tracked. Incident investigation software gives you a repeatable workflow and a single record for each case.
How CauseTrack supports investigations
When a report is ready for investigation, an investigator starts the process. The report locks so the narrative stays intact while investigation data is captured in a dedicated section. When the investigation is complete, findings are recorded and linked to corrective actions. Role-based access ensures only the right people see and edit each step.
CauseTrack also helps reviewers move faster by generating AI summaries from the live case record, including the original report, investigation updates, linked actions, and comments.
Investigation assistance and AI root cause analysis strengthen the process further by helping teams work through the case with more structure and less friction.
Who it is for
Investigation leads who need a repeatable, defensible process
Managers who need scoped visibility into active and overdue cases
Compliance teams who need traceable findings and closure evidence
Benefits
- Clear ownership with assigned investigators
- Structured findings and defensible investigation records
- Direct link from investigation to corrective actions
- Audit trail for compliance and learning
Features that matter
Start and complete investigation in-app, with investigation data stored alongside the report. Create actions from the same report so assignees and due dates are tracked. Works hand-in-hand with our incident reporting software and workplace incident reporting flows.
What a strong investigation workflow includes
- Assigned investigators with clear ownership from the start.
- Evidence and findings stored with the original report context.
- Linked corrective actions with owners, status, and due dates.
- Audit-ready history for internal review and external scrutiny.
Questions buyers usually ask
What does incident investigation software improve?
It gives teams a repeatable way to assign investigators, preserve evidence, capture findings, and link outcomes to corrective actions.
Can investigations stay connected to the original report?
Yes. CauseTrack keeps the report, investigation record, evidence, and follow-up actions linked in one workflow.
Who typically uses the investigation workflow?
Investigators, site managers, business area managers, and org admins use CauseTrack to review cases within their role-based scope.
What AI support is available in investigations today?
CauseTrack provides AI summaries for incident records on Starter and above, helping reviewers understand the current report, investigation context, actions, and comments more quickly.
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See also incident reporting software, safety management software, and workplace incident reporting.